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Wolters Kluwer and Priori conducted a survey of corporate legal departments, as well as case study interviews with legal operations leaders, to examine the trends in corporate legal operations, and in particular to investigate how small and mid-size legal departments: (1) have prioritized meeting operational challenges (2) are adopting aspects of legal operations best practices (3) are leveraging technology and alternative service providers (4) view the challenges and successes of the above.

Our webcast will highlight some high-level findings from the survey and case studies. Over 170 respondents weighed in via a series of qualitative and quantitative questions sent electronically. Our case study participants—Ashlee Best, Legal Operations Manager at Asana, and Dan Baker, Director of Legal Operations at Twitter —provide richer context to the numbers. The most important theme that our research highlights is the misconception of the role and the potential benefits of a dedicated legal operations function.